576 McGaughey Avenue, North Bay, ON P1B 1W6

4.8
Total 449 Reviews
705-474-8021 Book An Appointment
True-Centre Auto Slider

Family Owned & Operated for over 50 years

A Full Service Auto Shop in North Bay.

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True-Centre Auto Service

Full Auto Service in North Bay

Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.

When your vehicle needs expert attention, bring it to True-Centre Auto Service and experience the results firsthand.

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Our Customer Reviews

Super great service got my car AC fixed and work in less then 3 hours.

mattpeters2003 Jun 6, 2025

This place is incredible, and I'm so happy I was told to go here. I had an embarrassingly loud car all of a sudden, and went to a dealership and was advised it'd be $1,500 for a new part. Fortunately they suggested to try this place, and I'm so glad I did. They got me in within 2 days, did a weld repair to the part (instead of replacing the whole part), and it only cost me about $180. They also did a complimentary inspection, and noticed some important things that I had no idea about. The staff were extremely friendly and they explained the inspection and repair to me in a really helpful way. They also have a wicked slushy machine while you wait hehe. Thank you for saving me so much money, and also making it such a good experience.

Katie O'Hearn Jun 6, 2025

Awesome service centre with great customer service!

Kathy Linden Jun 6, 2025

Once again True-Centre Auto has come to my rescue. When coming in with engine issues they were able to fit me in and find and fix the problem. Always friendly and welcoming with a brilliant staff ready to get to it. This will always be my go-to place, always a great experience.

Timmy Octave Jun 6, 2025

Great Staff who go the extra mile to be sure you’re satisfied.

David Courchesne Jun 6, 2025

Had to bring my vehicle in for servicing. Typical old car, leaking fluids, hard to turn (on), noisy back end. I had the vehicle parked for the winter since our last repair. As i was moving the vehicle around my yard this spring to get it ready to go back on the road it decided to releive itself of all it's power steering fluid. It's unbelievable how we take power steering for granted.. trying to turn this thing in the driveway almost requires the assistance of Hulk. I rented a car hauler and brought it to True-Center since they got up close and personal with it last fall. As the last time i was there, service was fabulous. They informed me of the issue, and gave me an expected time for repairs and when i would most likely get it back. Low and behold, they called me on the day they said they would try to fit it in (2 days before the day they guaranteed me) and it was ready for pickup! They also supplied me with information on issues that would become worse and will require repairs in the near future. Will definitely be bringing the vehicle back of future repairs.

Yoan Leblanc Jun 6, 2025

Unfortunately I have been coming here a lot lately, I have an old truck and things just keep happening, True Center has always been accommodating and can always figure out a way to make things work as I have a tough schedule to work around. Great service, highly recommend

mathew deharder Jun 6, 2025

Very efficient, courteous and knowledgeable group of people. Will identify a problem quickly and advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

Always great customer service and mechanic insights into my vehicle. They take the time to know their client needs and provide solutions to match.

Kelly Stewart Jun 6, 2025

Excellent courteous service manager and highly accommodating as first time customer adjusting to work schedule... Love the live video of defective, worn parts showing actual wear and need for replacement in real time... Thanks Alex for shuttle out of town, No Charge...

Richard Kalmo May 5, 2025

Good service friendly staff

Roger Laperriere Jun 6, 2025

Showed up unscheduled with a minor repair need, staff friendly and accommodating as always

Kevin Pitt Dec 12, 2024

Another great experience at True Center. I’m not sure if it’s a good sign or not but going there feels like Cheers to me. Everyone knows my name fantastic service and great people.

Adam Legros May 5, 2025

Great service, very friendly staff

Pete Kelly Jul 7, 2024

My experience at True Centre on July 17, 2024 was very good. They keep you informed on what needs to be done. They throughly check the vehicle and go the extra mile. Thank you for taking care of my vehicle so that I’m back on the road. Thanks to Alex, Neal, Joe, Kaylee, Chantal and the rest of the crew at True Centre. Rina

Rina Cadotte Jul 7, 2024

I don't know anything about my car, but they certainly do. This place rules - brought my car in to them last week for the first time for a host of issues and maintenance needs. Everyone was friendly, informative, their communication is great, and the online platform is convenient to use. They fixed all issues I needed a hand with immediately with my consent at each stage to perform further work on the vehicle. Instead of trying to sell me every service under the sun, they were very forthcoming and helpful when explaining how important each recommended repair and point of maintenance was. Also, the shuttle service was great - even on short notice due to my own poor planning. Some friends who also had great experiences recommended I bring my car here. Like me, they know I have a pathetic grasp on how a car works. They said the fine folks at True Centre wouldn't take advantage of a fool like me. They were right. Bring your car here.

Kieran Adamson May 5, 2025

Good morning customers Just a quick plug for True centre Auto. These guys operate as a team .They help each other out and they help us as customers by giving us lengthy explanations which take time and patience. from my perspective, it’s much appreciated. I find the peace of mind inspection helpful once a year as it keeps me up-to-date with my vehicle and quite confident that I’m not going to break down on the long trip. I enjoy the friendly faces and the little perks. And I drive confident.

murray hale May 5, 2025

Great place for a busy single mom to deal with. I love online bookings and rides and a comfortable place to work. They gave me honest opinions about my car too.

Kalyn Hale May 5, 2025

Took my car to True Center Auto Service for a safety inspection—because apparently, “looks safe to me” isn’t a valid certification in Ontario. From the moment I pulled in, the crew was friendly, professional, and only mildly suspicious of how clean my trunk was (it’s called organized panic, thank you very much). They walked me through the process, explained everything clearly, and didn’t even laugh when I asked if windshield washer fluid counts as a “critical system.” (Spoiler: it does not.) The inspection was thorough, the service was prompt, and my car left with its shiny new safety certificate—and a little more dignity than it arrived with. Would I trust them again? Absolutely. Would I let them inspect my life decisions next? Honestly, maybe. Thanks, True Center—your service is the real MVP.

Nicole Lepage May 5, 2025

Thank you True-Centre! I don’t think my experience could’ve went any better!! The entire team is incredibly professional, honest and clear about what is happening and not to mention very good at what they do. Right down to the shuttle service they provide, I have nothing but good things to say! Highly recommend!!

Phoenix McCoy May 5, 2025

Amazing atmosphere. Staff is really nice. Very cozy sitting arrangement for when your waiting. Overall Amazing experience, even if it was for a simple oil change.

Tamara Curzon May 5, 2025

Excellent customer service. I love the ability to log into my service record to see the history and recommendations.

Joel Arndt May 5, 2025

Top quality work , they take care of their customers rides etc. My first choice.

Don Stoltz Dec 12, 2024

Very solid service, love that they give you a diagnostic report from their own machines. Would definitely recommend

Ethan Michaud May 5, 2025

Had service break repair with true centre and it was really great experience with them as it was really critical issue on my car they allow me to go without appointment and did fix my car. And also fair service charge as compare to other’s.

Sharad N Barvaliya Apr 4, 2025

The team at True Auto Centre are friendly, knowledgeable and helpful. They work with their clients and have great communication, they are up front about the pricing and the work that needs to be done. Thanks for your hard work

Erica Henderson Apr 4, 2025

top notch service. got a motor replaced & other work done. not one complaint.

Brad Trudeau Apr 4, 2025

Top notch service !! Didn’t have an appointment and my exhaust had a leak Went to the front counter and they where amazing right from the start to the finish Nothing but professional with all the people I talked to They searched the shit out of getting my truck a transmission flush as it’s a crazy price they tried to find a less expensive way to the point they called me the next day to let me know there wasn’t Great place 👍🏻

brian dwyer Apr 4, 2025

Staff is friendly and efficient I know I can trust the repairs The availability of a loaner car is a huge plus for me!!

margaret dittmann Apr 4, 2025

It was my first time at True Centre. I brought my truck there for a bumper to bumper inspection. They sent me a clear report of the work that had to be done, right to my phone! The staff were very friendly and knowledgable. Big thanks to Kaylee, Sam, Neil (a wealth of knowledge that man!) and Alex! It was a great experience and I will return for some more great service!

Marc-andre Cantin Sep 9, 2024

Repaired what I thought was unrepairable. Saved me money and was done quickly. Their exhaust expert is just that. The service was thorough and surprisingly detailed. Thanks.

Craig Kemp Apr 4, 2025

Sam and Neal, like always, helped me out with my traverses transmission. The team is great, and I appreciate it is family run.

Mac Bain Mar 3, 2025

Igreat service and a great team. Had a minor emergency and they got me in and back on the road in no time.

Joan Bruneau Apr 4, 2021

These mechanics are excellent to deal with, very honest and reliable. Only shop I will deal with in town.

Stephen Luyten Mar 3, 2025

Had my car serviced at True Centre Auto Service and I’m very happy with the work they’ve done on my car. They fixed a lot of problems that my car had and now my car is safe for the road. The staff and the mechanics are very professional, reliable and hardworking. Very convenient service too as they picked up my car and dropped it off at my place once the work was done. I highly recommend this car shop. For any future needs my car will have this is the shop I’ll most definitely be bring my car to. Thank you!

Nadiya Mermaid Mar 3, 2025

Best place hands down to get your car fixed my go to place from now on

Abbie Mar 3, 2025

My car broke down on Thursday- my Papa’s celebration of life was on Friday- these guys went above and beyond to help me and my children so we wouldn’t miss it. Gave us a loaner car to travel further north -had my own car done before the end of the day-AND dropped it off to our hotel in north bay for me so I’d have it when I returned from the Celebration of Life. Beyond friendly, welcoming, and efficient. The tow truck driver who towed my car to their shop said “they’re good at what they do, you’re in good hands” and he didn’t lie. 12/10 miigwech True-Centre Auto Service.

Lindsey miller Mar 3, 2025

I had a great experience at True Centre! My appointment started off on the right foot with Shane and it only got better from there. After delivering some not so great news about my vehicle - Shane was prepared with options and solutions to all my repair needs. He went above and beyond by helping me prioritize what needed to be completed first, find the most affordable yet safe parts, find repair financing assistance, and when I ultimately couldn't afford the repair at the time - he made sure I had all the information I needed to make my next decision already in my car for me! When I arrived to pick up my vehicle, my fob had died and the team were closing up. Shane and a few other staff whose names I unfortunately did not get, replaced my fob battery and stayed after close to make sure I was able to get my car running and get on my way before closing up. The team here are so kind and the definition of customer service! You can tell they care about what they do and notice the small things. I will recommend the angels at True Centre to anyone who will listen 😊

Jessica Ouellette Mar 3, 2025

Fantastic service! Always a pleasure to deal with the staff!

Carol Bourque Mar 3, 2025

Very quick service, very professional and always good customer service. I’m a very happy customer and I’m always referring people to True Centre Auto Service. Thanks as always. Sharon Restoule

Sharon Restoule Mar 3, 2025

Very happy with the service Carson

carson fougere Apr 4, 2024

I bring my car to True Centre for all my auto needs as I know Alex through the BNI North Bay Network. The service at True Centre is incredible. They always get me in quickly and are friendly to me. They are thorough and the price is right. I am always pleased with their service and highly recommend them!

kariaa11 May 5, 2023
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True-Centre Auto Service
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