576 McGaughey Avenue, North Bay, ON P1B 1W6

4.9
Total 303 Reviews
705-474-8021 Book An Appointment
True-Centre Auto Slider

Family Owned & Operated for over 50 years

A Full Service Auto Shop in North Bay.

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True-Centre Auto Service

Full Auto Service in North Bay

Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.

When your vehicle starts showing signs of repair, you can bring it to True-Centre Auto Service and see the wonderful results!

More About Us

Our Customer Reviews

Great staff, good service and fair prices.

Stewart Family May 5, 2024

I was highly impressed with this company and its staff today and I am so grateful for their help. They made it possible for my kids and I to quickly get back on the road to Calgary after having engine problems while passing through the city. They were the only company willing to fit us in and had the engine fully repaired the same day. From start to finish the process was seamless.

Marney Clarke May 5, 2024

Was able to get in fast for work on my car. Very pleasant personnel to deal with. Everything went well.

Nelson Dee May 5, 2024

Very happy to find a shop that can accommodate my Ford RV. Had the work done, and they found a couple of extra things to do - called me in advance to approve the additional work. And my RV's work was completed as indicated in my discussion with them.

Jeff McFadyen May 5, 2024

Very efficient, courteous and knowledgeable group of people. Will identify a problem, advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

I had a trailer hitch installed at True-Centre Auto Service. Very professional and friendly people. I am pleased and can recommend them for your auto needs.

B Walsh May 5, 2024

Very friendly staff, great service and always honest when quoting work. Would recommend to anyone looking for a mechanic.

curtis young May 5, 2024

Polite. Fast and efficient

Robin Steward May 5, 2024

Excellent service and great customer support from front desk. Highly recommend!

Meg Dunlop May 5, 2024

Great service. Very professional in making you feel comfortable

N. G-Bérubé May 5, 2024

Good prices, friendly, quick. Definitely recommend.

Angele Marier Apr 4, 2024

Excellent service, full transparency, saved me money!

Kaitlyn Lovatt Apr 4, 2024

Alex and his team just replaced my engine in my 2018 Nissan frontier. Fantastic service. Canarino Nissan (buyer beware) wouldn’t honour the warranty when my engine blew at 96kms so tru centre stepped up and found me a great used engine. Installed. Professional. Fantastic!!!

Shawn Carr Apr 4, 2024

Felt a shimmy in my front end on a trip back from Toronto, stopped in at True Centre, they scheduled me for the next day. They checked everything and found the reason quickly, fixed it and I was on my way. They are always so quick to respond and I really like the fact that they take the time to explain what they are doing and their process to find the problem and then give you a price to make the necessary repairs and a timeline. Just a pleasure to deal with from the staff at the front counter all the way through. Thanks Alex!

Bill Jacko Apr 4, 2024

Great service! Friendly staff!!

Paulette Point Mar 3, 2024

The staff are friendly, knowledgeable, and happy to help. I received amazing service and what I had thought were big issues told by another service centre, turned out to not be an issue after the technician analyzed my car. After being fixed, my car drives so much better. Thank You!!

Jenn Albert Mar 3, 2024

Had my oil change done a couple of times with them for a reasonable price. They also did an undercoating upon my request. Im happy with their service so far and loaner vehicle is a plus!

Josel Buenafe Mar 3, 2024

Great service, very helpful staff, see you down the road again sometime

Rick Walker Mar 3, 2024

Upon arrival I was greeted with a nice positive attitude from each employee I encountered. The waiting room was comfortable and the appraisal didn’t take long at all. I highly recommend True-Centre Auto Service.

Brad Gratkowski Mar 3, 2024

They took in my car right away, completed the work in a timely fashion, and the invoice was exactly what they Quoted me, Thanx Neil!

Edward Wiebe Mar 3, 2024

Great experience all around. Found a tube hanging off my truck mid way on trip. Dropped-in, got in immediately, they attached the hose and positioned my spare tire properly, gave me a root beer and sent me on my way with a smile and no charge. Awesome!

Angele Landriault Mar 3, 2024

My family and I have been dealing with true centre for over 30 years always have had great service and staff very friendly and always so helpful. We would not go any where else.

Jenny Moskwa Feb 2, 2024

I am new to North Bay and can’t say enough about Chantal and the team at True -Centre Auto Service. They are professional and tell it like it is. Reasonably priced and up front on parts and service. Will definitely be going back and referring their service.

petra lippmann Feb 2, 2024

Very pleased with the work, price and communication provided by the garage. The staff are incredible.

Herb Nye Feb 2, 2024

I was a customer when Leo own the shop had good service good customer relationship today I am still a customer

Michael Faubert Feb 2, 2024

Alex and his team are professional, caring and efficient. I’m always impressed with the service I receive.

Bernadette L Feb 2, 2024

Went in for an inspection on my exhaust system and they fitted it right away and it was the price of the estimate. I am so very pleased with True Center.

Andre Cotter Feb 2, 2024

Great customer service and fantastic customer care! They are very friendly , knowledgeable and willing to take the time to explain any questions! Top notch all the way!! And love having a loner car while the car is being worked on! I highly recommend these guys!! A+++++

Normand Pawluck Jan 1, 2024

First rate service went above and beyond to service my vehicle

Chris Dondo Jan 1, 2024

I’m always looked after when I go to true centre..I love the new feature of texting a complete summary of what was done & by whom. I was given a loner vechicle which absolutely made my day so much easier! Alex and the team are fantastic! Thankyou so much .

Michelle Contant Jan 1, 2024

Great customer and auto service. Had my car back within a day.

Akira Liedtke Jan 1, 2024

Absolutely the best experience I have had. Team got me in quickly, diagnosed the problem and had my car back in 2 hours. Very impressive and they have gained a new customer

Kirsten Summers Jan 1, 2024

Chantal got me in right away, was super friendly and actually explained the issue to me. Overall, service was great and I will recommend True Center Auto to others. 10/10 ⭐️

Bridget Juselius Jan 1, 2024

The crew at True-Centre Auto Service are excellent! There are few places that I trust with working on my vehicles and this shop is among the top on my list. They are very accommodating and do great work at very reasonable prices! Keep up the great service True-Centre!

Patrick Cantin Jan 1, 2024

What an amazing place to get your car serviced or fixed. Amazing customer service, reasonable prices in a fast fix. I got my cars wheel baring fixed for 700$ were other places in town quoted me at 1500$ needless to say i will be using there service again. They are also amazing at working by with your schedule. Everyone is friendly and lovely to talk too!

Tracy Cobey Jan 1, 2024

25 yrs after my first experience here and the service is as excellent as it's ever been. Thanks

Jerry MacDonald Jan 1, 2024

We have been going to True-Centre Auto Service for over 20 years. I wouldn't trust our vehicles with anyone else! Whenever we have an emergency they always do their best to accommodate us. Keep up the good work, Alex and your crew!

Joy Morris Jan 1, 2024

Very friendly and dependable staff, who were able to find and fix the issue's with my truck on short notice. Now I will be able to travel back to Petawawa with no worries. Thank you for the great service.

Jean-Guy Lipp Dec 12, 2023

I've had my oil service done here twice, and just recently got my tires changed. The team is fantastic! They provide detailed information about the services, and I appreciate the thorough check they do on my car. The summary they give, including suggestions for future maintenance, is incredibly helpful. It's a relief knowing my car is in good hands. Great service all around! 👊🏻

JM Ragnarson Dec 12, 2023

Needed a new mechanic as I got tired of my dealership over charging my work. Made an appointment for a 1st time routine visit with Tru-Centre. Chose them as the reviews were great & the location was close. Person on the phone was polite & professional when making my appointment, so I was off to a good start. Upon arrival I was surprised how small & packed their parking lot was. It was tight to park & find space. Front desk person was kind & courteous & my car was ready within a reasonable amount of time. I really liked how they send you an email with a detailed assessment that was user friendly. As well there were pictures of the employees that helped you (ie, mechanic, front desk) It was pretty cool. The only thing that was odd was that when I got the typical call that extra work was required, instead of filters or the usual items suggested, it was wiper blades that were suggested to be replaced. Weird part was that I had literally just changed them a few weeks ago. I checked them after the appointment and they were 100%. Will see how creditable they are after another visit or two. Will try again.

Mike McIsaac Nov 11, 2023
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