Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.
When your vehicle needs expert attention, bring it to True-Centre Auto Service and experience the results firsthand.
Excellent courteous service manager and highly accommodating as first time customer adjusting to work schedule... Love the live video of defective, worn parts showing actual wear and need for replacement in real time... Thanks Alex for shuttle out of town, No Charge...
Richard Kalmo May 5, 2025
Thank you True-Centre! I don’t think my experience could’ve went any better!! The entire team is incredibly professional, honest and clear about what is happening and not to mention very good at what they do. Right down to the shuttle service they provide, I have nothing but good things to say! Highly recommend!!
Phoenix McCoy May 5, 2025
Amazing atmosphere. Staff is really nice. Very cozy sitting arrangement for when your waiting. Overall Amazing experience, even if it was for a simple oil change.
Tamara Curzon May 5, 2025
Excellent customer service. I love the ability to log into my service record to see the history and recommendations.
Joel Arndt May 5, 2025
Top quality work , they take care of their customers rides etc. My first choice.
Don Stoltz Dec 12, 2024
Good morning customers Just a quick plug for True centre Auto. These guys operate as a team .They help each other out and they help us as customers by giving us lengthy explanations which take time and patience. from my perspective, it’s much appreciated. I find the peace of mind inspection helpful once a year as it keeps me up-to-date with my vehicle and quite confident that I’m not going to break down on the long trip. I enjoy the friendly faces and the little perks. And I drive confident.
murray hale May 5, 2025
Very solid service, love that they give you a diagnostic report from their own machines. Would definitely recommend
Ethan Michaud May 5, 2025
Had service break repair with true centre and it was really great experience with them as it was really critical issue on my car they allow me to go without appointment and did fix my car. And also fair service charge as compare to other’s.
Sharad N Barvaliya Apr 4, 2025
The team at True Auto Centre are friendly, knowledgeable and helpful. They work with their clients and have great communication, they are up front about the pricing and the work that needs to be done. Thanks for your hard work
Erica Henderson Apr 4, 2025
top notch service. got a motor replaced & other work done. not one complaint.
Brad Trudeau Apr 4, 2025
Top notch service !! Didn’t have an appointment and my exhaust had a leak Went to the front counter and they where amazing right from the start to the finish Nothing but professional with all the people I talked to They searched the shit out of getting my truck a transmission flush as it’s a crazy price they tried to find a less expensive way to the point they called me the next day to let me know there wasn’t Great place 👍🏻
brian dwyer Apr 4, 2025
Staff is friendly and efficient I know I can trust the repairs The availability of a loaner car is a huge plus for me!!
margaret dittmann Apr 4, 2025
It was my first time at True Centre. I brought my truck there for a bumper to bumper inspection. They sent me a clear report of the work that had to be done, right to my phone! The staff were very friendly and knowledgable. Big thanks to Kaylee, Sam, Neil (a wealth of knowledge that man!) and Alex! It was a great experience and I will return for some more great service!
Marc-andre Cantin Sep 9, 2024
Repaired what I thought was unrepairable. Saved me money and was done quickly. Their exhaust expert is just that. The service was thorough and surprisingly detailed. Thanks.
Craig Kemp Apr 4, 2025
Sam and Neal, like always, helped me out with my traverses transmission. The team is great, and I appreciate it is family run.
Mac Bain Mar 3, 2025
Igreat service and a great team. Had a minor emergency and they got me in and back on the road in no time.
Joan Bruneau Apr 4, 2021
These mechanics are excellent to deal with, very honest and reliable. Only shop I will deal with in town.
Stephen Luyten Mar 3, 2025
Had my car serviced at True Centre Auto Service and I’m very happy with the work they’ve done on my car. They fixed a lot of problems that my car had and now my car is safe for the road. The staff and the mechanics are very professional, reliable and hardworking. Very convenient service too as they picked up my car and dropped it off at my place once the work was done. I highly recommend this car shop. For any future needs my car will have this is the shop I’ll most definitely be bring my car to. Thank you!
Nadiya Mermaid Mar 3, 2025
Best place hands down to get your car fixed my go to place from now on
Abbie Mar 3, 2025
My car broke down on Thursday- my Papa’s celebration of life was on Friday- these guys went above and beyond to help me and my children so we wouldn’t miss it. Gave us a loaner car to travel further north -had my own car done before the end of the day-AND dropped it off to our hotel in north bay for me so I’d have it when I returned from the Celebration of Life. Beyond friendly, welcoming, and efficient. The tow truck driver who towed my car to their shop said “they’re good at what they do, you’re in good hands” and he didn’t lie. 12/10 miigwech True-Centre Auto Service.
Lindsey miller Mar 3, 2025
I had a great experience at True Centre! My appointment started off on the right foot with Shane and it only got better from there. After delivering some not so great news about my vehicle - Shane was prepared with options and solutions to all my repair needs. He went above and beyond by helping me prioritize what needed to be completed first, find the most affordable yet safe parts, find repair financing assistance, and when I ultimately couldn't afford the repair at the time - he made sure I had all the information I needed to make my next decision already in my car for me! When I arrived to pick up my vehicle, my fob had died and the team were closing up. Shane and a few other staff whose names I unfortunately did not get, replaced my fob battery and stayed after close to make sure I was able to get my car running and get on my way before closing up. The team here are so kind and the definition of customer service! You can tell they care about what they do and notice the small things. I will recommend the angels at True Centre to anyone who will listen 😊
Jessica Ouellette Mar 3, 2025
Fantastic service! Always a pleasure to deal with the staff!
Carol Bourque Mar 3, 2025
Very quick service, very professional and always good customer service. I’m a very happy customer and I’m always referring people to True Centre Auto Service. Thanks as always. Sharon Restoule
Sharon Restoule Mar 3, 2025
Very happy with the service Carson
carson fougere Apr 4, 2024
I bring my car to True Centre for all my auto needs as I know Alex through the BNI North Bay Network. The service at True Centre is incredible. They always get me in quickly and are friendly to me. They are thorough and the price is right. I am always pleased with their service and highly recommend them!
kariaa11 May 5, 2023
Friendly, affordable service👍
Marion Rupp-Koch Mar 3, 2025
Every one is freindly and easy to deal with. Best service i have ever had at any repair shop and reasnubly priced to boot.
Ivan Bilquist Oct 10, 2023
Great customer service. Very honest and up front with their quotes. We highly recommend True Centre Auto.
Jeremy Henderson Feb 2, 2025
Alex and his team are true professionals that can be trusted. Full of integrity and great workmanship.
Taraandmark Butineau Feb 2, 2025
Amazing service and quick to get me in for my exhaust..They went above and beyond. I would highly recommend True Centre!
Samantha Filiatrault Feb 2, 2025
Always great service and a job done right. These people are awesome!
Tiff Broome Nov 11, 2020
I have had my vehicle here a few times now and and really happy with the communication from staff and the work they have done. The staff (front desk, mechanics and techs) are all very friendly and helpful.
Herb Nye Feb 2, 2024
Their customer service is outstanding—honest, transparent, and upfront about necessary repairs.Thank you verY much!
Jennifer Brown Feb 2, 2025
Grest service, thanks
Jacintha Hookimaw Feb 2, 2025
Friendly, customer oriented, on time, value for dollar.
Theresa L. Tasse Oct 10, 2024
I just want to say a big thanks to the team at True-Centre. I recently brought my car in with an issue and though it was fairly complicated, the garage went above and beyond with getting it resolved for me. The whole shop was professional and exceeded my expectations.
Randy Cooper Feb 2, 2025
It was a good service experience. I was kept up to date on things my vehicle required and they didn't make up problems to gouge me. I appreciate their service. Thank you.
Nikki DaneDame Feb 2, 2025
Top notch service. I've used many shops in town and used to be in the automotive service industry for 12 years, True-Centre really succeeds where many many others fail. They provide the highest level of customer service, which is how they drive their success. Most places in town chase dollar metrics instead of voice of the customer KPIs, trying to get more and more hours per RO(repair order) which means the customers actual needs are always second to trying to sell them more work. More shops should follow True-Centres business model. I will be returning.
Tiller Feb 2, 2025
Professional
Bill Deering Feb 2, 2025
Another satisfying visit, It's the garage you leave feeling as good as your vehicle. Thanks again
Darcy Blanchette Feb 2, 2025
Drove my car in to get my clutch looked at first thing this morning. They covered the cab to go to work. Had the car ready by lunch time, and covered for my cab back. They were super communicative and unbelievably transparent with every little detail. Best service I have ever had in town, I won't be going anywhere else from now on!
Vince Galea Feb 2, 2025
Very good service,,,never have a long wait when I go for a oil change,,and price is right
Barry Dandy Aug 8, 2021
Thank you True-Centre. You people are AWESOME and Very Honest.
Jeff Heyden Sep 9, 2024
Amazing service!! Great atmosphere! Service is top notch, would highly recommend visiting for service as they take great pride in giving one on one service and explaining problem, and even have options of loaner vehicles for transportation!!! Highly recommend for honest service
Eric Laferriere Jan 1, 2025
Had a great experience. Was running a little late and was so accommodating. Went for oil change and they checked everything for me. And got a cute goody bag after was so nice.
Angel Jan 1, 2025
The service was exceptional couldn't ask for a better place to get my vehicle serviced. Kaylee was amazing i will definitely return
Lou Cyr Jan 1, 2025
