576 McGaughey Avenue, North Bay, ON P1B 1W6

True-Centre Auto Slider

Family Owned & Operated for over 50 years

A Full Service Auto Shop in North Bay.

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True-Centre Auto Service

Full Auto Service in North Bay

Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.

When your vehicle starts showing signs of repair, you can bring it to True-Centre Auto Service and see the wonderful results!

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Our Customer Reviews

True Center always offers friendly and reliable service at a reasonable price! They're also one of the only shops in town that offers a loaner vehicle! Highly recommend

Jesse Males May 5, 2023

True-Centre did excellent work for me. I will always use them for all of my automotive needs. I highly recommend them.

Ryan Rogers May 5, 2023

We brought our SUV in for a safety inspection and found we needed to have a fair bit of work done first. Krissy, Chantel and Alex were very helpful and explained the issues with the car. A week later I brought the SUV in to have the work done and found them to once again be upfront with the process and easy to work with. Joe did a great job with the service work and the car runs great and I feel much safer driving it now.

Rebecca Layne May 5, 2023

Excellent work and customer service Like the message sent by text as well Very informative on your vehicle

Chris White May 5, 2023

Great service, got in and out fast. Would certainly come back for more vehicle work.

Paul T May 5, 2023

True Centre , North Bay … will always be the auto service centre that I deal with . They have been maintaining my vehicle , as needed for maybe 5 years for sure….. I had at that time been referred by a friend , and glad I took that advice! Trustworthy, courteous , efficient and caring employees ! Cannot ask for better ….. just a phone call away 👍

Betty Barwell May 5, 2023

True service is a True Lifesaver. This team was able to help me out and get me back on the road when my vehicle broke down just outside of North-Bay. The service advisors (Chantal and Krissi) were very helpful and caring. The techs (Alex and Derek) quickly diagnosed the problem, sourced the part and had me back on the road asap. You guys and girls are the best !

Nathan Hay Apr 4, 2023

The front counter personal is extremely knowledgeable in their business and the customer service was first rate. If you’re looking for a definition of good customer service, visit true centre and you’ll find it there.

Lexi Horsman Apr 4, 2023

I recently had the privilege of working with Alex Vaillancourt at True Centre Auto, an entrepreneur who truly adds a personal touch. True Centre Auto's exceptional workmanship has consistently impressed me and my family, who now rely on Alex's team for their vehicle needs. I particularly value the detailed report cards I receive after each visit, which help me budget effectively for maintenance. True Centre Auto's emphasis on preventative maintenance has been a game-changer for me as a vehicle owner, saving time, money, and stress. I wholeheartedly recommend Alex Vaillancourt and True Centre Auto for their unparalleled dedication to customer satisfaction.

Thomas Brown Nov 11, 2022

They are fantastic. They did work on my muffler pipe. My car is quite again thanks so much .

Susan Hilton-desjardins Apr 4, 2023

Great 👍 place. Awesome service

Blue Star Apr 4, 2023

They were very professional they were very knowledgable they gave us a loaner vehicle and very quickly diagnosed and repaired the issues found (wheel bearing; a seriously annoying shake that other garages couldn’t fix ) when I asked to speak to the mechanic working on our car they obliged without hesitation. They serviced the front differential (drainage, flushing and refilling of fluid) I would definitely recommend this garage for work need to be done. John was the mechanic and we will definitely be back

Dwayne Patterson Apr 4, 2023

Very fast and good work. Also the Shuttle service was a breeze

blake greer Apr 4, 2023

So helpful, great work, and in such a timely manner as always. 10/10 would recommend 🙂

Anna Harrison Mar 3, 2023

Best garage in town. Excellent service and fair prices. When loaner vehicle was not available, owner lent me his personal vehicle as I live in Redbridge and hubby was home recuperating and could have needed er care. They have always been more than fair with me. I would never go anywhere else. Carol

Carol Langill Mar 3, 2023

Thank you very much to True Centre Auto and especially to owner, Alex Vaillancourt. You provided excellent customer service at a great deal. My car was repaired within one business day! I even received a loaner car to drive in the meantime. As a woman, it can be daunting going into a garage alone. You helped me feel comfortable and understand the scope of the repairs. I highly recommend letting the team at True Centre Auto take care of all your vehicle repair needs.

Haley Lance-Grant Mar 3, 2023

Alex and the True-Centre team are my go-to auto service center for all my mechanical needs. I have had a wide variety of services preformed at this location over the years and have been extremely pleased with the quality of workmanship and the fair pricing. Work is always done on time and for exactly the quoted price(or less). From the minute you walk in the door you are greeted by very friendly and professional staff. All the mechanics take the time to explain exactly what work needs to be done and why. They never try and up-sell you to have work done that is not required at the time. They preform thorough inspections and will advise of work that may be required in the future but tell you it can be considered down the road when it is more necessary. I have referred several friends and family and they have all been exceptionally happy with the service they have received. This business has been around for a very long time as a testament to their honesty and high standard of service. Thanks

Dave L Mar 3, 2023

Staff are professional, easy to work with and efficient. Seamless experience bringing my vehicle here!

Jesse Feb 2, 2023

They are the best in North Bay! I told them that I have to go to Toronto airport and pick my boyfriend up the next day, and they fixed my exhaust pipe in a couple hours! I have to go to school, and they provided free taxi service! Everyone is so nice there. I really appreciated their help, and will recommend to all of my friends.

Miffy - Chen Mei Huei Feb 2, 2023

Amazing experience with true-centre auto service. I called with a steering issue and I was expecting to have to wait until next week and they were able to get me in the very next day. The day of my appointment they were able to bring me right back to school while they diagnosed the issue which was so incredibly convenient. They called me an hour after I dropped the car and let me know right away what my problem was. Great prices, and so efficient. I am so grateful for True-Centre Auto Service!!

Keira Grace Jan 1, 2023

Today was the second time I have gone here and I cant rave enough about the service. They gave me a ride home in a BMW while work was being done and picked me up in a Hyundai to get my car. Everyone has a sense of humor and will go above and beyond for their customers. As long as I live in North Bay True Centre is my shop for repairs. Absolutely amazing, Thanks a Million Absolutely the friendliest place I have ever had work on my car. Even the work environment was pleasant. Definitely will be going back for all my repairs.

michelle gale Nov 11, 2022

Amazing service, the best staff. Highly recommended.

Erfan Mojdehipour Jan 1, 2023

Had my vehicle towed to True Centre a couple of days before Christmas. Vehicle wouldn’t start. Left the keys in a drop off box with a my name and explaining the situation and would call in the next morning. The diagnosis was what I expected. (Starter) The mechanics where able to install the same day and I was able to etranfer money and pick up the vehicle after hours.. Great service and would recommend True Centre to anyone. Thanks guys :)

Johanne Ladouceur Jan 1, 2023

it is very nice experience

Jesto Poulose Jan 1, 2023

Great friendly staff and professional Service. Would highly recommend. When another shop told me I needed a new engine after breaking down I took my truck to True Centre and they were able to find the problem and fix it instead at a reasonable price. Thanks for the fantastic service!

Dylan Rutledge Dec 12, 2022

They got my car in quickly and not only fixed the issue I identified but found and repaired an issue that could very well have led to a very serious accident. Great service. Extremely personable staff.

Jeff Lefebvre Dec 12, 2022

I just drove up without an appointment, and they arranged to have my problem looked at within two hours. I was offered a loaner vehicle that they allowed me to keep until they fixed my car the next day. Excellent customer service. I know they grossly over-charged for the part that was replaced. But that is offset by the quickness they got me in, gave me a loaner, and had it back to me the next day. Very happy with their service.

Meghan Kemp Dec 12, 2022

I have always had fast service here. Staff is very courteous and knowledgeable. I would highly recommend True Center.

Kim Land Dec 12, 2022

Our 2012 Acura MDX needed a new muffler system and Alex and Jason at True Centre came through. After installation it looked just like the original. Great job! Also the support staff in reception are fantastic and are totally accommodating. Thanks everyone!

Allan Lang Dec 12, 2022

Never going anywhere else! Amazing staff! They got the job done quickly and we’re straight up. Kept me in the loop the whole time and I definitely recommend True Centre Auto Service to anyone!

Holly Kelterborn Dec 12, 2022

When I moved from Sudbury to North Bay, I left behind a mechanic who also happened to be one of my best friends. As you can imagine, I trusted him inherently with the care of my vehicle and finding his replacement in North Bay seemed a tall order. When I met Alex from True Centre, he had that same trustworthy vibe, so I decided to give his shop a try. From the get-go, he and his team rose to the occasion, delivering an experienced, thorough and fair service. Thank you, Alex, for providing a friendly and honest touch!

Laurel Myers Dec 12, 2022

I had a bad Antifreeze/Coolent leak. And needed it fixed quickly. My friend suggested and call True Center for me and they got my Van in right away and found the problem and fixed it the next day. I was thrilled with the service and very welcoming stuff. I will be back to see True in the future. Great service!

Sablehill GSDs Becca Dec 12, 2022

I use True Center for many of my car needs, they are always reliable and do great quality work. Highly recommended

Nathan Bugutsky Dec 12, 2022

Great customer service, and prompt! Ordered winter tires and had them installed within half a week without issue. I plan on using True-Center for all my future vehicle needs!

Kurtis Hastie Dec 12, 2022

We have been going to True Center for over 25 years and have always been more than satisfied with the service. Fair price and excellent service!

linda lutecki Dec 12, 2022

Serviced 4WD

Corey Uiselt Dec 12, 2022

Alex and the team at TrueCentre take great care of you. Excellent service from kind caring people in a multi generation local family business.

John Manson Nov 11, 2022

The staff is very warm and welcoming. They didn't have the part needed for my visit, I explained that I rearranged my whole week for the work to be done. They were very apologetic and arranged for me to have a loaner car while mine was being worked on. They acknowledged the mistake, apologized and made it right! That's awesome customer service right there! Thanks guys!

Michelle Thornton Nov 11, 2022

Been coming here for a long time. Always a good experience!

Cory Smith Nov 11, 2022

I emailed the shop for an oil change and to fix a couple winter tires. They got back to me in a couple of days and worked around my schedule to get me in within the week. I was allowed to drop my vehicle off early and pick it up after hours and everything went so smoothly. They had lock boxes for my keys with a unique code they provided so it felt very safe and professional. They did a great job, very reasonably priced and I was also given some anticipatory guidance on things to keep an eye on in the near future. True Center even followed up with a survey afterwards. I have full confidence in the service they provide.

Jessica Wallis Nov 11, 2022

Alex is a very honest and skilled mechanic that you can trust with all your car maintenance needs. The best part is that the communication from these guys is simply fantastic. In the world of the fast and the furious, a little friendliness goes a long way. Terrific experience. Highly recommend.

steve thompson Nov 11, 2022

Great staff and customer service. Friendly, honest and reasonably priced. I would highly recommend True Center.

Cathy Hogan Nov 11, 2022

Shortly after I moved to North bay this year, my car began dying intermittently. I took it to two other local mechanics who couldn’t diagnose the problem and left me with a car I was scared to drive. One visit to True Centre and the problem was fixed! The staff are knowledgeable, friendly, prices are reasonable and the facility is clean and welcoming.They will have 100% of my business moving forward.

Ellen L Nov 11, 2022

Fantastic staff and fast with their work! 100% recommend!

Chantal Luts Nov 11, 2022

Installed used transmission on my 09 Corolla. Final price came in 500$ under original quote. Car running great. Highly recommended

Steve Mayer Oct 10, 2022
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