576 McGaughey Avenue, North Bay, ON P1B 1W6

4.8
Total 273 Reviews
705-474-8021 Book An Appointment
True-Centre Auto Slider

Family Owned & Operated for over 50 years

A Full Service Auto Shop in North Bay.

Have a Question?

Let us help

True-Centre Auto Service

Full Auto Service in North Bay

Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.

When your vehicle starts showing signs of repair, you can bring it to True-Centre Auto Service and see the wonderful results!

More About Us

Our Customer Reviews

Very pleased with the work, price and communication provided by the garage. The staff are incredible.

Herb Nye Feb 2, 2024

I was a customer when Leo own the shop had good service good customer relationship today I am still a customer

Michael Faubert Feb 2, 2024

Alex and his team are professional, caring and efficient. I’m always impressed with the service I receive.

Bernadette L Feb 2, 2024

Went in for an inspection on my exhaust system and they fitted it right away and it was the price of the estimate. I am so very pleased with True Center.

Andre Cotter Feb 2, 2024

Great customer service and fantastic customer care! They are very friendly , knowledgeable and willing to take the time to explain any questions! Top notch all the way!! And love having a loner car while the car is being worked on! I highly recommend these guys!! A+++++

Normand Pawluck Jan 1, 2024

First rate service went above and beyond to service my vehicle

Chris Dondo Jan 1, 2024

I’m always looked after when I go to true centre..I love the new feature of texting a complete summary of what was done & by whom. I was given a loner vechicle which absolutely made my day so much easier! Alex and the team are fantastic! Thankyou so much .

Michelle Contant Jan 1, 2024

Great customer and auto service. Had my car back within a day.

Akira Liedtke Jan 1, 2024

Absolutely the best experience I have had. Team got me in quickly, diagnosed the problem and had my car back in 2 hours. Very impressive and they have gained a new customer

Kirsten Summers Jan 1, 2024

Chantal got me in right away, was super friendly and actually explained the issue to me. Overall, service was great and I will recommend True Center Auto to others. 10/10 ⭐️

Bridget Juselius Jan 1, 2024

The crew at True-Centre Auto Service are excellent! There are few places that I trust with working on my vehicles and this shop is among the top on my list. They are very accommodating and do great work at very reasonable prices! Keep up the great service True-Centre!

Patrick Cantin Jan 1, 2024

What an amazing place to get your car serviced or fixed. Amazing customer service, reasonable prices in a fast fix. I got my cars wheel baring fixed for 700$ were other places in town quoted me at 1500$ needless to say i will be using there service again. They are also amazing at working by with your schedule. Everyone is friendly and lovely to talk too!

Tracy Cobey Jan 1, 2024

25 yrs after my first experience here and the service is as excellent as it's ever been. Thanks

Jerry MacDonald Jan 1, 2024

We have been going to True-Centre Auto Service for over 20 years. I wouldn't trust our vehicles with anyone else! Whenever we have an emergency they always do their best to accommodate us. Keep up the good work, Alex and your crew!

Joy Morris Jan 1, 2024

Very friendly and dependable staff, who were able to find and fix the issue's with my truck on short notice. Now I will be able to travel back to Petawawa with no worries. Thank you for the great service.

Jean-Guy Lipp Dec 12, 2023

I've had my oil service done here twice, and just recently got my tires changed. The team is fantastic! They provide detailed information about the services, and I appreciate the thorough check they do on my car. The summary they give, including suggestions for future maintenance, is incredibly helpful. It's a relief knowing my car is in good hands. Great service all around! 👊🏻

JM Ragnarson Dec 12, 2023

Needed a new mechanic as I got tired of my dealership over charging my work. Made an appointment for a 1st time routine visit with Tru-Centre. Chose them as the reviews were great & the location was close. Person on the phone was polite & professional when making my appointment, so I was off to a good start. Upon arrival I was surprised how small & packed their parking lot was. It was tight to park & find space. Front desk person was kind & courteous & my car was ready within a reasonable amount of time. I really liked how they send you an email with a detailed assessment that was user friendly. As well there were pictures of the employees that helped you (ie, mechanic, front desk) It was pretty cool. The only thing that was odd was that when I got the typical call that extra work was required, instead of filters or the usual items suggested, it was wiper blades that were suggested to be replaced. Weird part was that I had literally just changed them a few weeks ago. I checked them after the appointment and they were 100%. Will see how creditable they are after another visit or two. Will try again.

Mike McIsaac Nov 11, 2023

once again great service! Staff is awesome and always go above and beyond to help me in a crisis.(Chantal) Cody did an excellent job fixing my car in a timely fashion. Prices are always more than fair. Wouldn’t go anywhere else! 10 stars!!!

Carol Langill Mar 3, 2023

True Centre Auto is awesome! They're super friendly, did the tire change with no hiccups, and they even worked around my crazy schedule. I have been taking my car to them for the last few years and every time they have done an amazing job! I highly recommend going here!

Jagmeet Singh Nov 11, 2023

5 stars isn't enough to thank this team for their service level. My son brought his truck there with a serious problem with the brakes. Being from out of town, we didn't know where to go but we opted for True-Centre due to their great reviews. Well, even during such a busy time, Alex & the team got the truck in right away, found the problem and fixed it all in the same day. Can't believe it. And the bill was less than I expected! Thank you all at True-Centre for helping us out!

Dave Booy Nov 11, 2023

Most excellent service. Tried many garages to fix my tire and True-Centre Auto Service came through for me without hesitation, even found a goody bag on my seat. Will definitely recommend. Thank you

joanne gauthier Oct 10, 2023

Nice people, quick and quality service. They are also a reasonable prices.

Barend Human Oct 10, 2023

Every one is freindly and easy to deal with. Best service i have ever had at any repair shop and reasnubly priced to boot.

Ivan Bilquist Oct 10, 2023

Had amazing experience! Super nice stuff, I love how you get a web link to see what needs to be repaired and what is starting to wear out! Really helps you understand what is going on with your car and helps plan ahead for upcoming repairs! Got me in pretty fast and did all repairs in the same day. RECOMMEND!❤️‍🔥

Anastasia Ruslanova Oct 10, 2023

They are always offer great service, even after having missed your appointment...twice, and just walking in randomly to see if they will take pitty on you! Your team is just the best!!

Sheila Etches Oct 10, 2023

Krissi is amazing to deal with:)

Lady Haras Oct 10, 2023

I recently had the pleasure of bringing my BMW to True Center, and I couldn't be more satisfied with the service I received. From the moment I walked in, the staff was courteous, professional. The clean and organized facility, coupled with the friendly and knowledgeable staff, made my experience at True Center exceptionally positive. I can wholeheartedly recommend this mechanic shop to anyone in need of reliable and expert service. I am grateful for the outstanding job they did and will definitely be returning for any future automotive needs. Thank you, True Center, for your exceptional service!

Jatin Yadav Sep 9, 2023

Great fast service. Got us in ahead of schedule.

Derrick Desilets Sep 9, 2023

The staff at the front desk were extremely professional and very knowledgeable. Along with very accommodating to vehicle pickup while they were on lunch by leaving the key in a lockbox so it could still be picked up. The car was ready before the promised time so pick up was easy and hassle free. The price was extremely good, along with a free inspection of the car, and interactive link to see the problems. Along with this in the final invoice they include a quote for the problems so that the owner is aware of urgency and cost if they decided to move forward. Lastly when I picked up my car there was a little gift bag left in the car with some candies, gum and some information about the shop.

Callum Harkness Sep 9, 2023

Clear instructions on work to be done. Transportation to wherever you need to go while work is being done. Fast & friendly people.

andrew greig Sep 9, 2023

Excellent service experience. You can tell the customer is just as important as the vehicle. It's back on the streets and runs fantastic, thanks to the True Crew!!

Doug Tomlinson Sep 9, 2023

We recently moved to the area and searched up high rated service centers. This team deserves more than 5 stars. Dropped off my vehicle for servicing, they supplied me with a report with pictures of the issues in a very quick fashion. They had all parts for the repair in stock. They remained in contact throughout the day to keep us updated on the repairs. They understood our needs and worked beyond hours to ensure our vehicle was road worthy for us. I can't recommend this service center enough. Absolutely fantastic service and professionalism.

Yoan LeBlanc Sep 9, 2023

Awesome shop, great team, fabulous owner. Thanks Alex

Hoss Notarkesh Sep 9, 2023

They fixed it up and communicated well. Thanks

Mj B Aug 8, 2023

Very efficient, courteous and knowledgeable group of people. Will identify a problem, advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

I have no hesitation in giving True-Centre Auto a 5-star rating. They fixed the issue with my air-conditioning, keeping me informed when necessary. Communication with the customer is excellent. And thanks for the little extras, they were greatly appreciated. I would definitely do business with them again.

Judith Topham Jul 7, 2023

We were met with a friendly welcome as first time customers (having just moved to North Bay). The ladies at the service counter were skilled in their knowledge of vehicles. All in all it was a great experience and we would definitely recommend True-Centre Auto Service!

Mony Moniz Jul 7, 2023

(Translated by Google) Excellent work, prompt and efficient. Smiling ! (Original) Excellent travail, prompt et efficace. Souriant !

atelier sasv Jul 7, 2023

Had my truck towed to TrueCentre, and even though they are swamped they diagnosed the problem and got it fixed quickly. The little gift baggie is a sweet surprise! I’ll be back but hopefully not anytime soon.

Melissa Frost Jul 7, 2023

The front desk staff are right on point; great service. The mechanic who inspected my vehicle was on hisvtest drive 2 minutes after the keys were dropped off. Courtesy UDrive was a bonus. I recommend booking in advance, this place is busy!

Andrew Boucher Jul 7, 2023

Fantastic work done, the staff was great and kind. Highly recommend to get your vehicle fixed

Dennis Camp Jul 7, 2023

First time using True-Centre and could not be more satisfied. Everything, from booking appointment, diagnosis, communication, service to payment was friendly, efficient and professionaly done. My mechanical issue was repaired with one visit at a fair cost. I would highly recommend True- Centre.

Calvin Cozac Jul 7, 2023

Fast and friendly service I 100% recommend Alex and his team to anyone!

alex perron Jun 6, 2023
Locations Served