Full Auto Service in North Bay

I've had my oil service done here twice, and just recently got my tires changed. The team is fantastic! They provide detailed information about the services, and I appreciate the thorough check they do on my car. The summary they give, including suggestions for future maintenance, is incredibly helpful. It's a relief knowing my car is in good hands. Great service all around! 👊🏻

JM Ragnarson Dec 12, 2023

Needed a new mechanic as I got tired of my dealership over charging my work. Made an appointment for a 1st time routine visit with Tru-Centre. Chose them as the reviews were great & the location was close. Person on the phone was polite & professional when making my appointment, so I was off to a good start. Upon arrival I was surprised how small & packed their parking lot was. It was tight to park & find space. Front desk person was kind & courteous & my car was ready within a reasonable amount of time. I really liked how they send you an email with a detailed assessment that was user friendly. As well there were pictures of the employees that helped you (ie, mechanic, front desk) It was pretty cool. The only thing that was odd was that when I got the typical call that extra work was required, instead of filters or the usual items suggested, it was wiper blades that were suggested to be replaced. Weird part was that I had literally just changed them a few weeks ago. I checked them after the appointment and they were 100%. Will see how creditable they are after another visit or two. Will try again.

Mike McIsaac Nov 11, 2023

once again great service! Staff is awesome and always go above and beyond to help me in a crisis.(Chantal) Cody did an excellent job fixing my car in a timely fashion. Prices are always more than fair. Wouldn’t go anywhere else! 10 stars!!!

Carol Langill Mar 3, 2023

True Centre Auto is awesome! They're super friendly, did the tire change with no hiccups, and they even worked around my crazy schedule. I have been taking my car to them for the last few years and every time they have done an amazing job! I highly recommend going here!

Jagmeet Singh Nov 11, 2023

5 stars isn't enough to thank this team for their service level. My son brought his truck there with a serious problem with the brakes. Being from out of town, we didn't know where to go but we opted for True-Centre due to their great reviews. Well, even during such a busy time, Alex & the team got the truck in right away, found the problem and fixed it all in the same day. Can't believe it. And the bill was less than I expected! Thank you all at True-Centre for helping us out!

Dave Booy Nov 11, 2023

Most excellent service. Tried many garages to fix my tire and True-Centre Auto Service came through for me without hesitation, even found a goody bag on my seat. Will definitely recommend. Thank you

joanne gauthier Oct 10, 2023

Nice people, quick and quality service. They are also a reasonable prices.

Barend Human Oct 10, 2023

Every one is freindly and easy to deal with. Best service i have ever had at any repair shop and reasnubly priced to boot.

Ivan Bilquist Oct 10, 2023

Had amazing experience! Super nice stuff, I love how you get a web link to see what needs to be repaired and what is starting to wear out! Really helps you understand what is going on with your car and helps plan ahead for upcoming repairs! Got me in pretty fast and did all repairs in the same day. RECOMMEND!❤️‍🔥

Anastasia Ruslanova Oct 10, 2023

They are always offer great service, even after having missed your appointment...twice, and just walking in randomly to see if they will take pitty on you! Your team is just the best!!

Sheila Etches Oct 10, 2023

Krissi is amazing to deal with:)

Lady Haras Oct 10, 2023

I recently had the pleasure of bringing my BMW to True Center, and I couldn't be more satisfied with the service I received. From the moment I walked in, the staff was courteous, professional. The clean and organized facility, coupled with the friendly and knowledgeable staff, made my experience at True Center exceptionally positive. I can wholeheartedly recommend this mechanic shop to anyone in need of reliable and expert service. I am grateful for the outstanding job they did and will definitely be returning for any future automotive needs. Thank you, True Center, for your exceptional service!

Jatin Yadav Sep 9, 2023

Great fast service. Got us in ahead of schedule.

Derrick Desilets Sep 9, 2023

The staff at the front desk were extremely professional and very knowledgeable. Along with very accommodating to vehicle pickup while they were on lunch by leaving the key in a lockbox so it could still be picked up. The car was ready before the promised time so pick up was easy and hassle free. The price was extremely good, along with a free inspection of the car, and interactive link to see the problems. Along with this in the final invoice they include a quote for the problems so that the owner is aware of urgency and cost if they decided to move forward. Lastly when I picked up my car there was a little gift bag left in the car with some candies, gum and some information about the shop.

Callum Harkness Sep 9, 2023

Clear instructions on work to be done. Transportation to wherever you need to go while work is being done. Fast & friendly people.

andrew greig Sep 9, 2023

Excellent service experience. You can tell the customer is just as important as the vehicle. It's back on the streets and runs fantastic, thanks to the True Crew!!

Doug Tomlinson Sep 9, 2023

We recently moved to the area and searched up high rated service centers. This team deserves more than 5 stars. Dropped off my vehicle for servicing, they supplied me with a report with pictures of the issues in a very quick fashion. They had all parts for the repair in stock. They remained in contact throughout the day to keep us updated on the repairs. They understood our needs and worked beyond hours to ensure our vehicle was road worthy for us. I can't recommend this service center enough. Absolutely fantastic service and professionalism.

Yoan LeBlanc Sep 9, 2023

Awesome shop, great team, fabulous owner. Thanks Alex

Hoss Notarkesh Sep 9, 2023

They fixed it up and communicated well. Thanks

Mj B Aug 8, 2023

Very efficient, courteous and knowledgeable group of people. Will identify a problem, advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

I have no hesitation in giving True-Centre Auto a 5-star rating. They fixed the issue with my air-conditioning, keeping me informed when necessary. Communication with the customer is excellent. And thanks for the little extras, they were greatly appreciated. I would definitely do business with them again.

Judith Topham Jul 7, 2023

We were met with a friendly welcome as first time customers (having just moved to North Bay). The ladies at the service counter were skilled in their knowledge of vehicles. All in all it was a great experience and we would definitely recommend True-Centre Auto Service!

Mony Moniz Jul 7, 2023

(Translated by Google) Excellent work, prompt and efficient. Smiling ! (Original) Excellent travail, prompt et efficace. Souriant !

atelier sasv Jul 7, 2023

Had my truck towed to TrueCentre, and even though they are swamped they diagnosed the problem and got it fixed quickly. The little gift baggie is a sweet surprise! I’ll be back but hopefully not anytime soon.

Melissa Frost Jul 7, 2023

The front desk staff are right on point; great service. The mechanic who inspected my vehicle was on hisvtest drive 2 minutes after the keys were dropped off. Courtesy UDrive was a bonus. I recommend booking in advance, this place is busy!

Andrew Boucher Jul 7, 2023

Fantastic work done, the staff was great and kind. Highly recommend to get your vehicle fixed

Dennis Camp Jul 7, 2023

First time using True-Centre and could not be more satisfied. Everything, from booking appointment, diagnosis, communication, service to payment was friendly, efficient and professionaly done. My mechanical issue was repaired with one visit at a fair cost. I would highly recommend True- Centre.

Calvin Cozac Jul 7, 2023

Fast and friendly service I 100% recommend Alex and his team to anyone!

alex perron Jun 6, 2023

Extremely efficient and professional. Got a safety and other work done related to brakes. Was surprised how quickly Alex, Chantal and their team were with getting the work done. Will be recommending and returning for any car needs in the future. Fantastic experience!

Kale T Jun 6, 2023

Great service and quality work. Follow up phone call to confirm satisfaction was appreciated.

Ray Marshall Jun 6, 2023

Alex Vaillancourt and the service I received from True Centre Auto Service had my loyalty from my very first appointment. I think what I appreciated the most was the attentive service from the front desk right through to the shop. And even more important to me was the proactive planning they do with their clients. Not only is the current repair and maintenance needs met but they help me to keep on track with the future needs of my car. I don’t have to try and figure out what needs to be done and when, because that’s given to me in their comprehensive care plan. Friendly service and attentive automotive care, it doesn’t get better than that. Linda Nardilli Morrin (she/her)

Linda Morrin Jun 6, 2023

They fixed problem and stuck to quote.

Tom Swales Jun 6, 2023

Great friendly service. Honest and trustworthy.

Jason Jun 6, 2023

Friendly and knowledgeable staff. They keep you updated throughout the repairs. My go to garage

RMC Jun 6, 2023

Great experience with True-Centre, very friendly staff and they did an outstanding job. Also, they randomly gave us popsicles in the waiting room.

James Arkwright Jun 6, 2023

There is no we’re in North Bay that would trust with my vehicle, yes I have a 2009 which they assist me in maintaining and advising. The whole crew is to be commented, never any surprises! Merci

Claudette Lamothe Jun 6, 2023

Good all around experience.

Andre Nadon May 5, 2023

Amazing service. Went above and beyond to help me out. Girl's on the desk were wonderful.

Linda Windover May 5, 2023

My vehicle always has the best service. The friendly staff are always making sure everything is taken care of.

jillian hewitt May 5, 2023

Have been a customer for years, always fair and honest about what does and does not need to be repaired

Gordon Stewart May 5, 2023

Excellent service!

Geoff Richardson May 5, 2023

I bring my car to True Centre for all my auto needs as I know Alex through the BNI North Bay Network. The service at True Centre is incredible. They always get me in quickly and are friendly to me. They are thorough and the price is right. I am always pleased with their service and highly recommend them!

kariaa11 May 5, 2023

True Center always offers friendly and reliable service at a reasonable price! They're also one of the only shops in town that offers a loaner vehicle! Highly recommend

Jesse Males May 5, 2023

True-Centre did excellent work for me. I will always use them for all of my automotive needs. I highly recommend them.

Ryan Rogers May 5, 2023