Full Auto Service in North Bay

Great fast service. Got us in ahead of schedule.

Derrick Desilets Sep 9, 2023

The staff at the front desk were extremely professional and very knowledgeable. Along with very accommodating to vehicle pickup while they were on lunch by leaving the key in a lockbox so it could still be picked up. The car was ready before the promised time so pick up was easy and hassle free. The price was extremely good, along with a free inspection of the car, and interactive link to see the problems. Along with this in the final invoice they include a quote for the problems so that the owner is aware of urgency and cost if they decided to move forward. Lastly when I picked up my car there was a little gift bag left in the car with some candies, gum and some information about the shop.

Callum Harkness Sep 9, 2023

Clear instructions on work to be done. Transportation to wherever you need to go while work is being done. Fast & friendly people.

andrew greig Sep 9, 2023

Excellent service experience. You can tell the customer is just as important as the vehicle. It's back on the streets and runs fantastic, thanks to the True Crew!!

Doug Tomlinson Sep 9, 2023

We recently moved to the area and searched up high rated service centers. This team deserves more than 5 stars. Dropped off my vehicle for servicing, they supplied me with a report with pictures of the issues in a very quick fashion. They had all parts for the repair in stock. They remained in contact throughout the day to keep us updated on the repairs. They understood our needs and worked beyond hours to ensure our vehicle was road worthy for us. I can't recommend this service center enough. Absolutely fantastic service and professionalism.

Yoan LeBlanc Sep 9, 2023

Awesome shop, great team, fabulous owner. Thanks Alex

Hoss Notarkesh Sep 9, 2023

The BEST! Best staff! Best Mechanics! Best Boss/Owner! Best service! Best prices! I trust them completely. I am a senior woman and they never talk down to me. Always treat me with respect. Always fair! Absolute best!

Carol Langill Mar 3, 2023

They fixed it up and communicated well. Thanks

Mj B Aug 8, 2023

Very efficient, courteous and knowledgeable group of people. Will identify a problem, advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

I have no hesitation in giving True-Centre Auto a 5-star rating. They fixed the issue with my air-conditioning, keeping me informed when necessary. Communication with the customer is excellent. And thanks for the little extras, they were greatly appreciated. I would definitely do business with them again.

Judith Topham Jul 7, 2023

We were met with a friendly welcome as first time customers (having just moved to North Bay). The ladies at the service counter were skilled in their knowledge of vehicles. All in all it was a great experience and we would definitely recommend True-Centre Auto Service!

Mony Moniz Jul 7, 2023

(Translated by Google) Excellent work, prompt and efficient. Smiling ! (Original) Excellent travail, prompt et efficace. Souriant !

atelier sasv Jul 7, 2023

Had my truck towed to TrueCentre, and even though they are swamped they diagnosed the problem and got it fixed quickly. The little gift baggie is a sweet surprise! I’ll be back but hopefully not anytime soon.

Melissa Frost Jul 7, 2023

The front desk staff are right on point; great service. The mechanic who inspected my vehicle was on hisvtest drive 2 minutes after the keys were dropped off. Courtesy UDrive was a bonus. I recommend booking in advance, this place is busy!

Andrew Boucher Jul 7, 2023

Fantastic work done, the staff was great and kind. Highly recommend to get your vehicle fixed

Dennis Camp Jul 7, 2023

First time using True-Centre and could not be more satisfied. Everything, from booking appointment, diagnosis, communication, service to payment was friendly, efficient and professionaly done. My mechanical issue was repaired with one visit at a fair cost. I would highly recommend True- Centre.

Calvin Cozac Jul 7, 2023

Fast and friendly service I 100% recommend Alex and his team to anyone!

alex perron Jun 6, 2023

Extremely efficient and professional. Got a safety and other work done related to brakes. Was surprised how quickly Alex, Chantal and their team were with getting the work done. Will be recommending and returning for any car needs in the future. Fantastic experience!

Kale T Jun 6, 2023

Great service and quality work. Follow up phone call to confirm satisfaction was appreciated.

Ray Marshall Jun 6, 2023

Alex Vaillancourt and the service I received from True Centre Auto Service had my loyalty from my very first appointment. I think what I appreciated the most was the attentive service from the front desk right through to the shop. And even more important to me was the proactive planning they do with their clients. Not only is the current repair and maintenance needs met but they help me to keep on track with the future needs of my car. I don’t have to try and figure out what needs to be done and when, because that’s given to me in their comprehensive care plan. Friendly service and attentive automotive care, it doesn’t get better than that. Linda Nardilli Morrin (she/her)

Linda Morrin Jun 6, 2023

They fixed problem and stuck to quote.

Tom Swales Jun 6, 2023

Great friendly service. Honest and trustworthy.

Jason Jun 6, 2023

Friendly and knowledgeable staff. They keep you updated throughout the repairs. My go to garage

RMC Jun 6, 2023

Great experience with True-Centre, very friendly staff and they did an outstanding job. Also, they randomly gave us popsicles in the waiting room.

James Arkwright Jun 6, 2023

There is no we’re in North Bay that would trust with my vehicle, yes I have a 2009 which they assist me in maintaining and advising. The whole crew is to be commented, never any surprises! Merci

Claudette Lamothe Jun 6, 2023

Good all around experience.

Andre Nadon May 5, 2023

Amazing service. Went above and beyond to help me out. Girl's on the desk were wonderful.

Linda Windover May 5, 2023

My vehicle always has the best service. The friendly staff are always making sure everything is taken care of.

jillian hewitt May 5, 2023

Have been a customer for years, always fair and honest about what does and does not need to be repaired

Gordon Stewart May 5, 2023

Excellent service!

Geoff Richardson May 5, 2023

I bring my car to True Centre for all my auto needs as I know Alex through the BNI North Bay Network. The service at True Centre is incredible. They always get me in quickly and are friendly to me. They are thorough and the price is right. I am always pleased with their service and highly recommend them!

kariaa11 May 5, 2023

True Center always offers friendly and reliable service at a reasonable price! They're also one of the only shops in town that offers a loaner vehicle! Highly recommend

Jesse Males May 5, 2023

True-Centre did excellent work for me. I will always use them for all of my automotive needs. I highly recommend them.

Ryan Rogers May 5, 2023

We brought our SUV in for a safety inspection and found we needed to have a fair bit of work done first. Krissy, Chantel and Alex were very helpful and explained the issues with the car. A week later I brought the SUV in to have the work done and found them to once again be upfront with the process and easy to work with. Joe did a great job with the service work and the car runs great and I feel much safer driving it now.

Rebecca Layne May 5, 2023

Excellent work and customer service Like the message sent by text as well Very informative on your vehicle

Chris White May 5, 2023

Great service, got in and out fast. Would certainly come back for more vehicle work.

Paul T May 5, 2023

True Centre , North Bay … will always be the auto service centre that I deal with . They have been maintaining my vehicle , as needed for maybe 5 years for sure….. I had at that time been referred by a friend , and glad I took that advice! Trustworthy, courteous , efficient and caring employees ! Cannot ask for better ….. just a phone call away 👍

Betty Barwell May 5, 2023

True service is a True Lifesaver. This team was able to help me out and get me back on the road when my vehicle broke down just outside of North-Bay. The service advisors (Chantal and Krissi) were very helpful and caring. The techs (Alex and Derek) quickly diagnosed the problem, sourced the part and had me back on the road asap. You guys and girls are the best !

Nathan Hay Apr 4, 2023

The front counter personal is extremely knowledgeable in their business and the customer service was first rate. If you’re looking for a definition of good customer service, visit true centre and you’ll find it there.

Lexi Horsman Apr 4, 2023

I recently had the privilege of working with Alex Vaillancourt at True Centre Auto, an entrepreneur who truly adds a personal touch. True Centre Auto's exceptional workmanship has consistently impressed me and my family, who now rely on Alex's team for their vehicle needs. I particularly value the detailed report cards I receive after each visit, which help me budget effectively for maintenance. True Centre Auto's emphasis on preventative maintenance has been a game-changer for me as a vehicle owner, saving time, money, and stress. I wholeheartedly recommend Alex Vaillancourt and True Centre Auto for their unparalleled dedication to customer satisfaction.

Thomas Brown Nov 11, 2022

They are fantastic. They did work on my muffler pipe. My car is quite again thanks so much .

Susan Hilton Apr 4, 2023

Great 👍 place. Awesome service

Blue Star Apr 4, 2023

They were very professional they were very knowledgable they gave us a loaner vehicle and very quickly diagnosed and repaired the issues found (wheel bearing; a seriously annoying shake that other garages couldn’t fix ) when I asked to speak to the mechanic working on our car they obliged without hesitation. They serviced the front differential (drainage, flushing and refilling of fluid) I would definitely recommend this garage for work need to be done. John was the mechanic and we will definitely be back

Dwayne Patterson Apr 4, 2023

Very fast and good work. Also the Shuttle service was a breeze

blake greer Apr 4, 2023

So helpful, great work, and in such a timely manner as always. 10/10 would recommend 🙂

Anna Harrison Mar 3, 2023