576 McGaughey Avenue, North Bay, ON P1B 1W6

4.8
Total 403 Reviews
705-474-8021 Book An Appointment
True-Centre Auto Slider

Family Owned & Operated for over 50 years

A Full Service Auto Shop in North Bay.

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True-Centre Auto Service

Full Auto Service in North Bay

Is your car no longer feeling the way it did when you first bought it? It’s most likely you need to look into a reliable auto repair specialist.Luckily you don’t have to look too far; True-Centre Auto Service in North Bay is the answer to getting your car feeling and looking brand new. True-Centre is family-owned and operated and has provided auto repair service since 1968.

When your vehicle starts showing signs of repair, you can bring it to True-Centre Auto Service and see the wonderful results!

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Our Customer Reviews

I just want to say a big thanks to the team at True-Centre. I recently brought my car in with an issue and though it was fairly complicated, the garage went above and beyond with getting it resolved for me. The whole shop was professional and exceeded my expectations.

Randy Cooper Feb 2, 2025

Friendly, customer oriented, on time, value for dollar.

Theresa L. Tasse Oct 10, 2024

It was a good service experience. I was kept up to date on things my vehicle required and they didn't make up problems to gouge me. I appreciate their service. Thank you.

Nikki DaneDame Feb 2, 2025

Top notch service. I've used many shops in town and used to be in the automotive service industry for 12 years, True-Centre really succeeds where many many others fail. They provide the highest level of customer service, which is how they drive their success. Most places in town chase dollar metrics instead of voice of the customer KPIs, trying to get more and more hours per RO(repair order) which means the customers actual needs are always second to trying to sell them more work. More shops should follow True-Centres business model. I will be returning.

Tiller Feb 2, 2025

Professional

Bill Deering Feb 2, 2025

Another satisfying visit, It's the garage you leave feeling as good as your vehicle. Thanks again

Darcy Blanchette Feb 2, 2025

Drove my car in to get my clutch looked at first thing this morning. They covered the cab to go to work. Had the car ready by lunch time, and covered for my cab back. They were super communicative and unbelievably transparent with every little detail. Best service I have ever had in town, I won't be going anywhere else from now on!

Vince Galea Feb 2, 2025

Very good service,,,never have a long wait when I go for a oil change,,and price is right

Barry Dandy Aug 8, 2021

Thank you True-Centre. You people are AWESOME and Very Honest.

Jeff Heyden Sep 9, 2024

Igreat service and a great team. Had a minor emergency and they got me in and back on the road in no time.

Joan Bruneau Apr 4, 2021

Amazing service!! Great atmosphere! Service is top notch, would highly recommend visiting for service as they take great pride in giving one on one service and explaining problem, and even have options of loaner vehicles for transportation!!! Highly recommend for honest service

Eric Laferriere Jan 1, 2025

Had a great experience. Was running a little late and was so accommodating. Went for oil change and they checked everything for me. And got a cute goody bag after was so nice.

Angel Jan 1, 2025

The service was exceptional couldn't ask for a better place to get my vehicle serviced. Kaylee was amazing i will definitely return

Lou Cyr Jan 1, 2025

Great experience. Thanks for quick repair.

Len Kroes Jan 1, 2025

I recently brought my car into True Centre and couldn’t be happier with the experience! The service was excellent from start to finish. The staff were not only professional but also incredibly nice and friendly, making the entire process smooth and stress-free. They even went above and beyond by offering me a free pop while I waited – such a thoughtful touch! The results of the service were fantastic, and I truly felt like my car was in great hands. The workers at the front desk were welcoming, polite, and always ready to answer any questions I had. It’s clear they genuinely care about their customers. I can’t say enough good things about this place and will definitely continue to bring my cars here in the future. If you’re looking for reliable, friendly, and high-quality service, True Centre is the way to go!”

no name Jan 1, 2025

True Centre , North Bay … will always be the auto service centre that I deal with . They have been maintaining my vehicle , as needed for maybe 5 years for sure….. I had at that time been referred by a friend , and glad I took that advice! Trustworthy, courteous , efficient and caring employees ! Cannot ask for better ….. just a phone call away 👍

Betty Barwell May 5, 2023

Very Quick and friendly

zoe Ford Jan 1, 2025

Always very happy with the people and the service I receive.

Terry M Jan 1, 2025

Great communication. They carried out the work that we agreed to without any issues. Will definitely bring the car in again for more work at some point.

Alex W Jan 1, 2025

Showed up unscheduled with a minor repair need, staff friendly and accommodating as always

Kevin Pitt Dec 12, 2024

Very friendly. I asked if they could work with my warranty company and they called them right away and worked it out for me! Very pleased with my oil change on my 2017 cc.

Big Steppa Dec 12, 2024

Thank you first for the quick response during the Christmas Season and celebrations. After realizing my battery was on its last leg original to the 2015 Buick needed to be replaced after not starting on the Dec 22, a quick text to Alex was responded to and by early Dec 27 new battery, oil change and filter with full inspection will get me through another northern winter. Thank you Neil, Lexi, Sam and the True Centre staff. Total reasonable priced, professional service. From Angela Johnston

Angela Johnston Dec 12, 2024

Friendly staff, quick services. Infact, I least expected I could get my exhaust fixed just within few hours after checking it. Thanks for the coffee, thanks for the free ride to my office after I dropped my car at your garage for repairs. You guys are great.. Sure to recommend your services.. Keep it up... 5stars all for you. 👍

Augustine Oyibo Dec 12, 2024

True centre was able to repair my tire puncture quickly over the holiday. Thank you!

Paul Belanger Dec 12, 2024

Excellent service. Highly recommend

Jenat Mcclelland Dec 12, 2024

Amazing service! Friendly staff! I needed my wipers fixed so that I could travel for Christmas and they took me in right away! I highly recommend True-Centre!!

Izahbella Dec 12, 2024

Amazing customers service. I highly recommend.

Lucas Garland Dec 12, 2024

Ten year long loyal customer and am extremely pleased with the quality of work done by Alex and his team

James Kaye Dec 12, 2024

Excellent service and a highly committed team! The staff was great, and the delivery was right on time. I took my Honda CRV for a tire rotation, and the process was smooth and efficient. Highly recommend!

Hardeep Singh Bhagat Dec 12, 2024

True-Centre Auto Service is my go to choice for any vehicle maintenance and repairs. Their customer service is unmatched - they truly care about their customers needs and safety on the road. I would highly recommend True-Centre for any vehicle needs!

Christine Nickel Dec 12, 2024

True-Centre Auto Service are top notch professionals! Their attention to detail and pristine care exceed any other automotive service in the area!

Maid In The North Andrea Thompson Dec 12, 2024

Highly recommend True Centre Auto! They are knowledgeable, trustworthy, and will take great care of your vehicle.

Sarah Lomack Dec 12, 2024

They have been taking care of my daughter’s car, we are so grateful to have a place I can trust to take care of our family’s needs.

Alan Juselius Dec 12, 2024

Prompt curtious and efficient,friendly knowledgeable.. Great customer care... Would definitely recommend to friends and family.

Holly Stevens Nov 11, 2024

Very great staff, but their pricing can be rather up there for no apparent reason. The work done is very good, but I've been quoted $1,500 to replace a blower motor for my 2009 Nissan Sentra, not exactly worth for a part that costs about $60-$120.

Jeffrey Boone Dec 12, 2024

Excellent service, excellent customer service, beautiful winter tires love them great prices. Quick service. Thank you so much Kathy Suzack

Kathy Suzack Dec 12, 2024

True-Centre provided exceptional customer service from start to finish. As a woman, I am very hesitant to trust any auto mechanic shop after having too many sexist, condescending, and paternalistic experiences. I was starting to feel like every time I tried a new shop, I was doing battle to be taken seriously by "the bros" and meticulously researching to avoid being taken advantage of. At True-Centre, I could finally relax! The service desk took the time to discuss my concerns, provide part options, explain the decisions to be made, and then ensured those parts arrived quickly. When issues on my car were found, the mechanic took the time to explain exactly what was happening on the vehicle and to explain what was a genuine safety concern to address immediately versus what could be addressed in more affordable ways while still maintaining my vehicle for the future. I felt like my safety was priority rather than making any exorbitant profits off me. During the entire process I did NOT once feel like I had to advocate for myself or remind people that I'm intelligent; in fact, I felt like the entire team was in my corner and we were working together to find solutions that worked for me. True-Centre has my business now because I know that I'm in the driver's seat the entire way. P.S., I do inclusivity work and I also have to give Kaylee a shout out for not assuming my identity, pronouns, or family life. In this day and age, creating that kind of safety is so important!

Kathleen Dec 12, 2024

Very friendly staff. Mechanics did a very good job on my car.

Geoff Wilson Dec 12, 2024

Professional, trustworthy and great communication Also the digital report you get is phenomenal It was my first experience and I will be going back for all my auto needs

Jennifer Lavier Dec 12, 2024

Excellent service. Very pleased. Thank you.

Tania Danis Dec 12, 2024

How much do I trust True Centre? enough to bring my new to me Jeep for routine winter maintenance and I still had two free oil changes were I bought my Jeep! I love their communication mechanism they have implemented, you are always aware of what they are servicing. They service what you need, recommend maintenance and recommend future services to assist in planing for your next service visit. Thank you Kaylee and the gang!

Claudette Lamothe Jun 6, 2023

Very efficient, courteous and knowledgeable group of people. Will identify a problem, advise you. No pressure to do anything. I really like that.

Gaston Laforge Jul 7, 2023

Always great service and honest trustworthy work. Can't say enough good things.

Luc Dec 12, 2024

Awesome service. Quick and reasonable costs.

John Dobbs Apr 4, 2024
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