My Grandfather, Marcel Vaillancourt, Owner & Operator, began his business at the corner of Fisher and Main Street in North Bay, and at that time it was strictly a muffler shop called Minit Muffler. A few years later it became apparent that more space was required. A new building was erected and the business moved to 576 McGaughey Ave. in North Bay.
In September 1979, my uncle Dan and father Leo purchased the business from my grandfather, and I, “Alex”, still own and operate it today with my father’s experience and knowledge guiding me along the way.
What is unique about us is our reputation that has been built on honesty and standing behind our services and parts. Visit us today to experience the difference!
Alex is the MAN!
Pete Kelly Jul 7, 2024
Always top notch. They keep you up to date on everything...great service!
Trev Jul 7, 2026
Always had great service there for the 30 years I have been using them. The ladies at the front are always so nice and polite too. The service manager comes and explains everything to you and the mechanics are always top notch on the repairs.
Lise Lajeunesse Jul 7, 2026
Very professional and friendly service. I spoke directly with the technician and was automatically provided with a description, photos and videos describing the issues and repair. Take all of your vehicle needs to them!
Claude Jul 7, 2026
True-Centre is now my go-to garage. They work well with my warranty and do a lot of the heavy lifting concerning insurance and coverage of work. I also really appreciate the diagnostic report being emailed to me, so I have a clear picture of what is going to need work and what should be prioritized. I love that they loan a car out to you if you need work on your vehicle but need transportation; this has been a life saver for me as I drive to Temiscaming and back everyday. The mechanics also have no issue explaining things if needed and a HUGE shout-out to Kalee as she's been a huge help in figuring stuff out for my car with scheduling and warranty coverage. The waiting room also offers complimentary beverages; hot or cold. Their prices are a little higher than average garages in the area, but factoring in how smoothly things go with servicing, I don't mind paying a little bit more. They are a business, after all, and have to pay their employees. I can't recommend them enough!!!
Em Beaudette Jul 7, 2026
Their staff was great and very communicative with me. Kaylee especially!!
Rodney Duce Jul 7, 2026
Courteous, knowledgeable staff provides great customer service.
Dan Cuisia Oct 10, 2025
Great friendly service, we were very impressed. Cost us less than we expected. First time customer and will be a repeat customer for sure.
Sean Murphy Jun 6, 2026
Great customer interactions and reminders of your appointments. I honestly have no complaints.
Julie McCallum Jun 6, 2026
I booked an appointment with them for a rattling noise in my truck. They performed some inspections but couldn’t find anything wrong. However, they gave me some great advice, and the best part was that they didn’t charge me a dime! Unlike other shops that charge for a consultation right away, they were honest and helpful. For me, this is the best shop I’ve been to so far
Ranran Salvador Jun 6, 2026
The fine people at Tru Center put a rush on my service due to a family emergency. I left feeling relaxed and impressed with the level of service. Their technicians were fast and efficient also the front of house staff is incredible. Huge thank-you to all involved.
Tyler Hewitt Jun 6, 2026
A1 service they took my car in a day early Thanks
Dave Shortt Jul 7, 2025
MSDAISIE loves the service at True Centre they remain True to their Word, highly recommend 🌸
Claudette Lamothe Jun 6, 2023
Brought my KIA in for an AC problem. True Centre were quick to book the vehicle in and get the repair done. They had easy and friendly communication throughout the day with updates on the job. I’ll be going here again next time!
Keith Dobbs Jun 6, 2026
Excellent service, courteous staff and reliable . Prices are decent too.
Jackie Grenon Jun 6, 2026
True-centre Auto Service is more than a multi generational family business. It's a business that is quickly moving into the next gen of car care. They have state of the art equipment and know how to use it to look after my vehicle, 5 star customer service, and I leave the visit feeling looked after. It was very pleasant and personal. Even during my wait I had access to shuttle service, pop, water, juice, coffee, candy, and popcorn. All free! I can see why this business has held onto customers generation after generation! In years to come people will be taking their flying saucers for servicing I'm sure!!! Keep up the great work. I'll be back.
Dan Levesque Jun 6, 2026
The service was awesome, staff are friendly and polite and waiting room was amazing drinks , food , TV, really nice seating area.
Eric Roberge Jun 6, 2026
Always get great Service!
Andrew House Jun 6, 2026
I was very recently passing through North Bay, The last stretch of a 4 Day drive from Saskatchewan on my way to see My mama, who is in the hospital, When the front left wheel bearing crapped out on my truck… Definitely not what I needed! I was in panic mode and stressed out big time, but Lexi was such a sweetheart, and managed to fit me in right away with Jason On a Monday morning and got me back on the road Within hours! I really appreciate you guys so much! Thank you again!
Laura J Jun 6, 2026
VERY HAPPY . NICE PEOPLE TO DEAL WITH.
ARTHUR CASSELL Jun 6, 2026
The staff was phenomenal !!! ... called me a cab to and from home ... sent me a very detailed, itemized text on what needed work and in which order. Need to add here, I am recently widowed and it's the first time I've never felt taken advantage in this situation. We will be booking intervals to get my vehicle totally repaired !!!! I am truly impressed ... loyal customer right here !!! Gisèle Gauthier
Gisele Gauthier Jun 6, 2026
I have to thank Kaylee and the Ladies in the front office. They are always friendly, professional, caring and efficient. I’m always impressed with the service I receive.
Bernadette L Feb 2, 2024
Recently got new tires and brake work, and I'll absolutely be going back. The mechanics know what they're doing, and the service advisors are friendly, helpful, and accommodating. They even have comfortable waiting room with drinks and snacks. If you don't have time to wait, they'll arrange either a ride or a loaner car. Car problems suck, but these folks make it a lot easier.
Nigel Vaillancourt May 5, 2026
Great customer service and support thank you had a minor blip but the team at True Centre came through and had it repaired right away thanks
John Bishop Oct 10, 2025
Great service 👍
Patrick Martin (IceHawk899) May 5, 2026
Great customer service and did excellent work on the vehicle
Matthew Pugh May 5, 2026
Always receive excellent care at True-Centre Auto. Staff is very friendly and knowledgeable. Highly recommend this service centre.
Barb Sanders Nov 11, 2024
Alex and his team at Thruway Auto are exceptional folks who care a great deal about their customers experience and satisfaction. Their mechanical work is always top notch and their quotes are solid. Thanks Again Ed Bertrand
Ed Bertrand Dec 12, 2021
I was unable to go drop off my car due to my health and they offered to pick it up, fix it and drop it off. They really made my day. Everything was fixed properly. I love their service. Excellent service in general…
OMEZUE UJU Jun 6, 2025
Great customer service, very friendly and accommodating. Highly recommend
Chris Colbert May 5, 2026
I was in need of brake work and had a long road trip 5 days away. They squeezed me in and pre-ordered parts so everything could get done in one day. I appreciate the extra effort to get my job done in a rush!
David Grannary Apr 4, 2026
True centre got us in right away, quick repair time, called to authorize work and ready right away
Kent Moir Apr 4, 2026
Very fast, friendly service. Sam was excellent in explaining what was going on, and quick in getting my car back to me. Always great service
Bruce MacDougall Jul 7, 2025
Very efficient, courteous and knowledgeable group of people, Sam is the best. They identify a problem quickly and advise you of solutions. No pressure to do anything. I really like that.
Gaston Laforge Jul 7, 2023
Good place
Amina Mohammed Apr 4, 2026
Great service, all work explained in detail, pictures available, and all done as agreed, and on time. Highly recommended!
Bojan Alimpic Apr 4, 2026
Great staff, effective work. Kept me informed. Fair prices. Will be my "go to" service from now on.
Brian East Mar 3, 2026
they kept me in the loop on what was happening and lone me a vehicle because my truck was to stay overnight I will go there again
Marty lemelin Mar 3, 2026
This shop is great at finding issues I wasn't aware of, but needed addressing. They don't recommend unnecessary work. Very fair prices and people who are pleasant to deal with. Detailed reports of work done, they even send a video clip of what needs to be worked on.
Hu Shone Mar 3, 2026
Very good service,,,had to change the time for my appointment at the the day before and was not a problem,,,,very good place to go.
Barry Dandy Aug 8, 2021