Excellent service, quick and good communication!
Joe MacDonald Nov 11, 2025
In my opinion, best garage in town . Honest ,fast and friendly. No big sales push on stuff you don't need . A simple suggestion of options while they are in doing work
Bruce Bryan Nov 11, 2025
We found this company on Google while traveling through North Bay recently. We needed a "Peace of mind" inspection and an oil change. Our vehicle is a 1987 Toyota van. Post inspection, we learned that some parts were needed in order to continue our journey to Nova Scotia. Monica was VERY helpful sourcing our parts which is not an easy endeavor! She was professional and kept us informed as our van was being serviced. Andre, the mechanic, is very skilled and his enthusiasm is so appreciated. He repaired and serviced our van and we made it safely back to NS without incident. My husband and I both highly recommend True Centre Auto Service. I especially like the Post Inspection Report! It was concise, with pictures and comments from the mechanic who did the inspection. We are truely blessed to have found this company in our time of great need! Warmest regards, Skye
Skye Lee Ann Stewart-Baker Nov 11, 2025
Was able to get an appointment much quicker than expected. Vehicle was quickly repaired while I waited and was given a 42 point inspection which was not expected but greatly appreciated. Found two items needed repair and appointment was arranged within a week. Was offered a courtesy vehicle again not expected but will use. Estimated cost seems reasonable as compared to dealer price in fact $800 cheaper. Been going to garages for $45+ years never received a goody bag on way home. Will definitely be back
Les Wilson Nov 11, 2025
Great service.
dinu albert Nov 11, 2025
Thank you for the service. I am satisfied and recommend it to everyone.
Andrii Stukalov Nov 11, 2025
Thank you very much for the service) I really liked it. Keep it up.
Mariia Stukalova Nov 11, 2025
10/10 experience for my first time at true-center auto service! Very impressed by the teamwork and extremely welcoming staff.
Jessica Gore Nov 11, 2025
True Centre's team makes you feel like family and comfortable. Their prices and services are great. Stress free leaving your vehicle as you know it's in good hands.
Terry M Jan 1, 2025
Very good service, very satisfied all round.
Don Waylon G Nov 11, 2025
Got an oil change done. They were great
Susan Hilton Apr 4, 2023
Friendly, informative & efficient staff that made my experience wonderful!
Sue Cole Oct 10, 2025
True center did my oil change and tire rotation. Excellent service, friendly staff.
Linda Guertin Oct 10, 2025
Had nice customer service and quick to get me in.
Misty Dee Oct 10, 2025
Great customer service and support thank you
John Bishop Oct 10, 2025
Courteous, knowledgeable staff provides great customer service.
Dan Cuisia Oct 10, 2025
Fixed my daughter’s Honda Element on short notice just before she was planning to drive home to southern Ontario. They were flexible with timing and could accommodate her busy schedule. Thank you.
Jeff Straughan Oct 10, 2025
Excellent service! I felt like I was dealt with honestly and the price was very reasonable. Would absolutely return! Highly recommend.
Karen Filion Oct 10, 2025
10/10 service
Ethan Paul Oct 10, 2025
Is you are in North Bay and you need amazing mechanical help I would highly recommend this shop. They helped me out in a pinch. Great shop great people!!
Darrin Noels Oct 10, 2025
Broke town outside of town on a Friday of a long weekend. Called and had CAA tow me to the garage. The mechanic took a quick look and let me know what was wrong but unfortunately could not repair. Did not charge me anything for the service .
Derek Weisenberg Oct 10, 2025
Great service, effortless
Claude Lefebvre Oct 10, 2025
Truck broke at 8:30am and it was in the shop and fixed by noon. Special shout out to Le towing as well for the recommendation. Very good experience overall!
Brandon Heathers Oct 10, 2025
I had the best service ever! I was provided with a shuttle to work that morning and when it came to come pick me up that afternoon their shuttle wasn’t available so they sent a cab at their cost. There was a report submitted by text and by email with pictures and extensive details of their findings. They also did an excellent follow up. The stickers for the next oil change and tire torque are clear and legible. The little goody bag and pack of gum in my vehicle was a nice touch.
Julie Rioux Oct 10, 2025
The team at True Centre was able to fit me in for a vehicle inspection safety same day. They were absolutely wonderful to deal with.
Jamie Glover Oct 10, 2025
Good service, friendly and helpful staff. Would recommend
Tom Amsing Sep 9, 2025
Amazing experience here. Had some exhaust repairs required on a vehicle I had purchased used not too long ago and was feeling fairly stressed. The team there got me in quickly, sent a detailed report with photos and advised on what needed to be addressed right away and what can be addressed later. Also got an oil change and was overall very happy with the experience and customer service. Thank you!
Em Sep 9, 2025
They had the car fixed within the hour , super nice team and a great waiting area ! I highly recommend True Center Auto Service ! I will be returning for all future needs to my car:)
monique chenier Sep 9, 2025
Service and repairs are always friendly and professional. Staff are amazing.
Genevieve Lemieux Sep 9, 2025
Great service!! On our way home from a fishing trip realized the bearings in our boat trailer had failed. Pulled into true-centre they helped us out asap got us back on the road in an hour and a half and we still had 5 hours drive to get home. Thank you so much!! I would highly recommend True-centre for the great work and fantastic customer service!!!!
Don brandon Arbour Mott Sep 9, 2025
Great repair facility! Detailed explanation of required work and fair prices!
Matt Puls Sep 9, 2025
Friendly. Fixed problem and addressed another issue.
Barbara Roy Sep 9, 2025
The team at True Auto Centre are friendly, knowledgeable and helpful. They work with their clients and have great communication, they are up front about the pricing and the work that needs to be done. Thanks for your hard work
Erica Henderson Apr 4, 2025
Service was again friendly. The job was done timely, and I was communicated with effectively to make sure there was no misunderstand in the requested and provided service. I was a repeat customer after a few years (i'm out of town) and would continue to recommend 🙂👍
Amanda Aug 8, 2021
Staff were very kind, knowledgeable and quick when I came in for an oil change. Once the servicing on my car was complete, the front desk attendant went over some of the findings the technician had noted and why they were noteworthy but not necessarily important to do immediately. Moreover, they were not forceful at all when explaining those previous "additional issues" and made it very clear that these could wait for another time but to stay vigilant. Thank you so much for the all the care and consideration that went into taking care of my car!
Ian McCallum Sep 9, 2025
Wow, I’m impressed! I called for an app and they got me in the next morning, did an inspection, told and even showed me the issues on screen and explained everything, did the repairs right after inspection and boom my car drives better than it did when I bought it! First time ever that I got a printed report with photos of what they did and what I need to consider doing next. I even enjoyed the company of the woman that shuttled me home while car was being repaired. All the staff I spoke too were great. All around a great experience and I’ll be going to them from now on! :) 10/10 highly recommend
Potty Mouthed Planter Sep 9, 2025
I recently had my master cylinder replaced at True Centre. The work was done quickly and efficiently and they kept me informed of what was needed and why. I am very happy to entrust the care of my vehicle to True Centre.
HeightOf Land Sep 9, 2025
Aiming to always make the customer experience top priority!
Alex Vaillancourt Oct 10, 2024
Service was excellent!! Kept me in constant communication and let me know why my vehicle was acting up and kept me informed as they were performing work as well as how much things would cost. Great experience!!
Paul Daigle Aug 8, 2025